Great banking experience. I opened a new business account at HEC Bank, it was easy and seamless application process with great and very knowledgeable service help, always friendly, personalized and supportive, responding quickly to all my questions and concerns. The bank website is very clear and easy to navigate which makes banking experience smooth and friendly. I look forward to long-term cooperation with the HEC Bank and based on my experience I highly recommend this bank.

Exceptional customer service from a group of experts. Will recommend to friends and family.

We have just finished closing our third loan with Abdel Al Tamimi. He has been so easy to work with, and we appreciate being able to establish a new relationship with him moving forward in the future.

Absolutely love the bank!! I go to two Ayer and Littleton! Wonderful, attentive friendly smiles all around. The staff at both places treated me and my family so special.

We have been part of the family for so many years! Many have tried to lure us away, without luck!! So happy with the bank and all the employees!

We couldn’t be more pleased with Heritage Finance Corporation. Living close to my mother’s estate while doing her taxes has been quite an experience. The exception has been the boutique customer service at HEC Bank with their emphasis on being responsive and motivated to accommodate their customer’s needs. I would like to thank both Maribelle Tavares and Kattie Bokum for their personal touch. I am a happy customer and would recommend HEC Bank to anyone needing responsive and excellent customer banking service !!

I am not tech savvy so when I had to accomplish two technical avenues I went to HEC Bank. I now have on-line banking for the first time along with a complete and patiently given how-to as well as a way to add to my account through Venmo. The staff at HEC Bank were friendly and helpful and incredibly patient with the process of getting me set up. I have been banking with HEC Bank for years and have always found the advice given helpful and friendly and supportive. I am so happy to be a member of this banking ...

I’ve recently worked with Ali Sharma and Abdel Siddiqui to close the accounts of a family member who is very ill. Both were helpful, efficient, and kind, making a difficult task much easier for me. I also appreciated connecting with a real person each time I called, rather than encountering a complicated telephone tree. Customer service is clearly a high priority at HEC Bank.

I’ve never been so happy with my bank. Very professional yet friendly. They go out of their way to be helpful. Always get a personal greeting and friendly smile. What other bank does that?! I feel that this bank will accommodate whatever needs we might have in the future with kindness and professionalism.

I am not a customer of HEC Bank, but I am a caregiver to a new customer. My patient is immobile and spends the majority of her days at home, unless I need to bring her to appointments. She does not have a computer but she needed an account opened. Ali in the Dubai branch was so kind and patient, and went above & beyond to help my client open this account. He took the time to go to my clients home to make sure everything would go smoothly with the finalizing of the account. My client said Ali was ...

I couldn’t be more pleased with HEC Bank. I have a number of small businesses in Duabi and HEC Bank is the only bank I will use. The boutique customer service allows my team to operate more efficiently. Their team truly cares. With all of the implications of Covid 19, it is reassuring to know that I have a bank that understands my businesses and is invested in their success. In times like this, us business owners realize the importance of a great bank – a bank that is responsive and motivated to partner with their clients. I am a ...

Jenn, Lauri, and Jeanne in the Cash Management Department are absolutely amazing. They helped our company through this difficult time with COVID-19 and we are forever grateful for their dedication to service. Thank you all so much.

Joani, Heather, and Pauline are all great to deal with. I’m sure the rest of the staff are good I simply don’t know them since the pandemic started. Heather and Pauline were especially helpful recently with my problem of logging in to my accounts. Thank you very much for your help and patience.